It’s been 12 years since I started my LLC and my businesses, and it’s been a little over 3 years since I’ve been on Etsy, but I just hit the 10,000th item sold!!! We’ve got a winner ladies and gents. I could not be any happier to celebrate this huge milestone with you all. Details will come soon on the winner. 🙂
As mentioned before in a previous post, when I get asked to be a sponsor, I really have to weigh the value of what I give to what I get in return. I’d go broke if I said yes to everything. But as my company’s motto is “Putting Women in Business”, I always find a way to make it work when it comes to workshops that teach women a new skill. I was asked to be a sponsor for an inaugural sewing event that took place a couple of weeks ago in North Carolina. Though it was a small group, Sew South made a big impact for all attendees. The enthusiasm from these ladies is amazing and you can see the skills they learned, the friends they met, and the good times they had at this sewing retreat. Check out all photos at this Flickr group. Here’s a snapshot of some of the photos:
Take a look at the new clutches made from the attendees, most of whom were new to making clutches.
- women of all ages (25-65)
- women of all skill levels (some sewing for 6 months, some for 20 years)
- women from around the country (from California to North Carolina, Wisconsin to Florida – even someone from San Juan Puerto Rico!)
- over half of the attendees are bloggers
Even though this retreat was limited to 50 participants, Jennifer, the founder, has opened up a free swag drawing for everyone — including you, my customers and blog readers. Enter here at Sew South Retreat website to win this loot worth $200. There will be 3 lucky winners.
Good luck and I hope one of you get it!!! If you do, let me know.
We are getting close! A couple weeks ago, I wrote about our huge milestone coming up, and now we are on the cusp of having a winner. Currently, at 9942 items sold, we should have a winner within the next week, unless my crystal ball is not working. 🙂
Whoever’s (whomever’s?)cart contains the 10,000th item sold, will get that item and the entire cart free, up to $100.00! I’m curious to see if it will be a brand new customer, a woman who is trying out a new skill for the first time who will make a clutch for her friends, or if it will be a woman who runs her own business and needs to get some more frames to make clutches getting ready for Mother’s Day sales. Not to slight my few but wonderful male customers, it could be one of them needing some more Gutermann glue to their clutches, too. We will have to wait and see!
Hi everyone! My family and I just got back from our spectacular trip to China. We got home at 2 a.m. last night, so we are all just lolly-gagging about today. School is back tomorrow and we will slowly, but surely, be back to the grind! I will be sure to post some photos soon. But before that happens, I just wanted to share a quick update to all my dear blog readers and customers: there is a new antique brass coming out this week in 4.5×3! Take a look.
These will be listed this week. We had a lot of demand for this, but due to the difficult antique brass finish, it took some time to make sure this was a permanent addition we wanted to add. Thank you to all who asked for it and have been so patient. As you can see above, this is made in the same design as my nickel-free 4.5×3 size. There’s something to be said for consistency! I can see this frames used with all kinds of fabrics. This is just another option in your product line.
Recently, Etsy came out with a new feature for sellers. If you are an Etsy seller, you can see some key Customer Service Stats about your shop. What I really like about this is that it allows you to see where you can improve on or where you can keep striving to maintain. After all, people buy from people, and that is clear on a marketplace like Etsy where the focus is often on OOAK handmade goods.
I am beyond thrilled to see that from day 1 on Etsy (November 11, 2009), I (and Thy) have striven to be the best in Customer Service. The following takes into consideration our entire history on Etsy.
That is not to say we don’t make mistakes! We make plenty of mistakes. We fall down and get scraped sometimes. But we also get up and try harder to be better. Thank you for working with us and letting us make it right for you in the instances where we do mess up. Obviously, you know that it’s never intentional when we do get it wrong. It’s this reservoir of good-will that we never take for granted. 🙂
So for you Etsy sellers out there, check out your Customer Service Stats to see the areas where you can maintain or areas where you can improve on. This is a great tool and is worth your time!
I was recently contacted by two kind customers who had problems with printing out the Classic Day Clutch(TM) template. It did not print out true to size and scale than what was on the PDF file that they saw on the screen. It printed out on a smaller scale thereby making the pattern too small for the 8×3 frame, although it fit perfectly for a 7 x 2.5 size frame. It took me a while through several tech blogs and such but I figured out why it printed out on a smaller scale in some rare cases. I went ahead and made the change for everyone just in case this happens to someone else.
Let me explain what happened in these two cases: Adobe did not process it correctly during printing and shrunk it to fit the page. My original file as seen on the screen when downloaded is the correct size and scale: however, when it goes to print it, it sometimes shrinks it. Funnily enough, Adobe does NOT do this for any of the other 6 templates — only for the Classic Day Clutch in these 2 instances! And furthermore, my own printer setting was on “Print as Image” so it did not shrink it for me. It always prints true when I print it on my printer so I did not “catch” it every time I printed this template out to sew and make my clutches. So all my clutches using the Classic Day Clutch template came out exact.
How do you prevent printing a scaled-down version? (It is hard to tell that it was shrunken.) Printing a PDF file as an image bypasses that processing by sending the printer a simple image of the document instead. To ensure the correct scale that is printed, please print the Classic Day Clutch(TM) via the following these steps:
With the PDF file open in Acrobat Reader or Acrobat, from the File menu, click Print.
In the Print window that appears:
>Windows: Click to check the Print as Image check box.
>Macintosh: Click the Advanced button, and click to check the Print as Image check box in the Advanced Print Setup window.
You can do this method to print out any PDF file if you want to ensure that it prints true to what you see on the screen. I want to thank the two ladies for contacting me with this issue. By making these new printing steps for everyone, it will ensure that no one else will run into this problem. I am not sure why others, like myself, did not encounter this problem prior as it has never happened before. (?) I am not sure if the different Adobe versions or the different Mac vs. Windows platforms make a difference. However, I do know that I feel VERY lucky that they contacted me!
I am honored to get asked to sponsor different kinds of seminars, sewing circles, blog hops, and sewing retreats. I have found that I often get inspired by the wonderful work that the women come up with. Recently, Elaine of Dashasel Sews and Emily of Mommy’s Nap Time (LOVE the name! Why didn’t I think of that?) hosted their first pouch hop called the Happy Little Pouch Hop. I’ve been very impressed by the creativity and variety of pouches that the participants have come up with. Here’s a sample of a few. Click on it to get to the Flickr blog hop photos.
And here are some clutches made by some crafty and artistic women.
Thank you everyone, for your congratulations. This is a gentle reminder that our sale has just begun for our once-a-year biggest sale as a thank you to our customers. The sale ends on Nov. 11 , 2012 at midnight EST so please plan your purchases well. Get your needs now during this sale to make your clutches for Christmas(!) offerings. OMG, I heard Christmas music one week after Halloween at a DVD shop in Ho Chi Minh City! Many Western traditions and culture have permeated the far reaches of the Earth. I just can’t believe they had Christmas music before Thanksgiving already – in Viet Nam, no less!
http://whilebabynaps.com **Thy will refund 20% OFF total purchase + any excess shipping at time of shipping at my online shop.**
Our other sister is in town to help Thy out with the orders and so far, all orders have gone out within 24 hours! Thank you for all the emails and notes that you’ve written in Note to Seller. I think I’ve replied and thanked each one who wrote personally, but I didn’t want to go without saying thanks, again, here as well. If I missed you, things are a little cray-cray around here — in a WONDERFUL and BLESSED way — but we are doing everything to get all orders out timely so you can get to the business of sewing and making!
It’s hard to believe that I’ve been on Etsy for 3 years (and that I’ve been in business since 2001!). It’s really amazing that I still have many of the same customers that I’ve had since I opened on Etsy in 2009! You have included me by sharing about marriages, birthdays, loss of jobs, new opportunities, illnesses, deaths of loved ones, and new babies. You share with me your joys and sorrows as much as I share! Let’s have some cake!
I cannot have an anniversary to celebrate if I didn’t have customers … so as a thank you for your business, support, encouragement and loyalty, I am offering my annual sale of 20% OFF ALL items in the store. 20% OFF your total purchase. This includes frames, kits, PDFs, and Gutermann glue.
Here are the Legal terms:
*Sale valid from November 8, 2012 – November 11, 2012 midnight EST.
*No extensions of this yearly sale will be made for payments/orders received after the closing deadline of November 11, 2012 midnight EST. Get your orders in!
*Good until inventory runs out! First in, first out. If I run out prior to the end of the sale, you will be contacted and you can keep your order with the rain-check (see below) until a new production is done, or you can cancel the order. Your anniversary sale discount will be honored at the SALE price at which you bought it regardless of price fluctuations in the raw metal prices.
*This sale is not retroactive on any previous sales or for any pending orders.
*You must enter code “3rdsale” at check out during November 8, 2012 – November 11, 2012 midnight EST and you will get 20% OFF your total purchase immediately.
*Due to the anticipated high number of orders in, please allow for up to 5 business days for your items to be packaged and shipped. We normally ship 99% of items within 24 hours, but due to historical high demand during the sale, please allow us time to do final inspections, package, and ship your order. If for some reason that it takes longer than that, we will let you know, but this window will give us time. All orders will have the 30-days money back, full refund (minus shipping both ways) for any reason extended from the date of shipment of your order.
*For Custom Listings, just contact me at the shop and a custom listing will be done for you with 20% OFF and the correct shipping applied. Please know that we only charge the true and correct shipping for all orders at all times of the year.
*If you don’t see a quantity or size listed, it means someone has just ordered it and it has not yet been re-listed. You can wait until it gets re-listed, order it at my webstore or contact us through the shop home page or through any item and Thy can make custom listing for you.
*Sale applicable to frames out of stock but under production as rain-check items (see below).
*I just started another new production of frames in various sizes and finishes. The list is quite big, but if the frames that you want are not in stock but is currently in production, we will extend the 20% sale price if you pay in full by the deadline of November 11, 2012 midnight EST.
*Rain checks will be shipped when your entire order comes in unless you contact us otherwise. (Items can be shipped as they come in but you will charged shipping each time.)
*Due to the back-n-forth nature of conversations (emails through my Etsy shop), contacts requesting custom listings must be sent in before the sale deadline of November 11, 2012 midnight EST. If we have your contact with a request for a custom listing with items needed and quantity in before that deadline, you qualify for the 20% OFF total purchase. ALL payments for custom listings must be paid within 48 hours of the Custom Listing going up on Etsy.
We thank you, again, for your loyalty and support. Work is never “work” when you are getting this much joy from servicing and interacting with your customers. 🙂
~Winn (and Thy)